To see this working, head to your live site.

Email Gate Turns Orange.

I've got the email set correctly and have passed email along when my station is used as a gateway. For no reason the color green email gate turns orange. If I click on the Email Gate it changes color back to green. The SMTP test email passes. The IMAP test passes but it also says "Success Inbox contains 9 messages while 9 are new.

If I go to Tools - Mailbox the Inbox shows 0 new messages.

??? Thanks in advance.

Terry / K8TJM

9 comments

Comments (9)

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Meir 4Z5PE | QO100<->HF VarAC Cluster

Aug 26

Still happening: VarAC Cluster on VarAC 12.0.4

Pretty sure this log entry is related! CN:20) Unable to log QSO with VU2ROE ,missing information

Log:

25/08/2025 20:40:59 - (CN:20) Sending beacon

25/08/2025 20:40:59 - (CN:20) KISS BEACON sent

25/08/2025 20:41:23 - (CN:20) KISS packet received

25/08/2025 20:41:23 - (CN:20) Async message received: TO:4Z5PE FROM:VU2ROE DATA:<SMP>

25/08/2025 20:41:33 - (CN:20) Resetting to Slot 0

25/08/2025 20:41:33 - (CN:20) Connecting VU2ROE

25/08/2025 20:41:47 - (CN:20) Connected to VU2ROE

25/08/2025 20:43:45 - (CN:20) Disconnected from VU2ROE

25/08/2025 20:43:45 - (CN:20) Logging QSO to DB: VU2ROE

25/08/2025 20:43:45 - (CN:20) Unable to log QSO with VU2ROE ,missing information

25/08/2025 20:43:49 - (CN:20) Clearing outgoing queues.

25/08/2025 20:43:55 - (CN:20) Connecting VU2ROE

25/08/2025 20:44:12 - (CN:20) Disconnected from VU2ROE

25/08/2025 20:44:12 - (CN:20) Logging QSO to DB: VU2ROE

Screen capture:

irad d

Sep 06

Replying to

I got a new version with some fixes. send me an email and I'll reply back with it. and if it persist again we will take it from there. please note - do not use shared network drive for the VArAC.db file. this cause locks.

Meir 4Z5PE | QO100<->HF VarAC Cluster

Jul 27

Here is a new example of this bug - the EMAIL GATE indicators turned ORANGE:

Toggling PTT Lock did NOT clear the issue, this time!
The QO-100 instance is the email handler. It remained GREEN.
All the other instances turned ORANGE!

Is it related to incomplete QSO info and automated logging failure?

Log file

27/07/2025 08:14:12 - (CN:1) Connected to DL0VBK

27/07/2025 08:14:37 - (CN:1) Incoming message.

27/07/2025 08:14:53 - (CN:1) Disconnected from DL0VBK

27/07/2025 08:14:53 - (CN:1) Logging QSO to DB: DL0VBK

27/07/2025 08:14:53 - (CN:1) Unable to log QSO with DL0VBK ,missing information

27/07/2025 08:14:56 - (CN:1) Clearing outgoing queues.

27/07/2025 08:15:53 - (CN:1) Debug mode disabled

27/07/2025 08:15:54 - (CN:1) Instance number: 1

27/07/2025 08:15:54 - (CN:1) Setting unattended links ON (load)

27/07/2025 08:15:54 - (CN:1) Resetting to Slot 0

27/07/2025 08:15:54 - (CN:1) Opening COM port

27/07/2025 08:16:08 - (CN:1) Sending beacon

27/07/2025 08:16:08 - (CN:1) KISS BEACON sent

27/07/2025 08:17:15 - (CN:1) Error: unable to load QSO data: Value was either too large or too small for an Int32.

at System.Convert.ToInt32(Int64 value)

at System.Int64.System.IConvertible.ToInt32(IFormatProvider provider)

at System.Convert.ToInt32(Object value)

at VarAC.VarAC.get_qso_details(String guid)

at VarAC.Form15.dg_ch_adif_history_SelectionChanged(Object sender, EventArgs e)

27/07/2025 08:17:15 - (CN:1) Error: unable to load QSO data: Value was either too large or too small for an Int32.

at System.Convert.ToInt32(Int64 value)

at System.Int64.System.IConvertible.ToInt32(IFormatProvider provider)

at System.Convert.ToInt32(Object value)

at VarAC.VarAC.get_qso_details(String guid)

at VarAC.Form15.dg_ch_adif_history_SelectionChanged(Object sender, EventArgs e)

27/07/2025 08:17:17 - (CN:1) Error: unable to load QSO data: Value was either too large or too small for an Int32.

at System.Convert.ToInt32(Int64 value)

at System.Int64.System.IConvertible.ToInt32(IFormatProvider provider)

at System.Convert.ToInt32(Object value)

at VarAC.VarAC.get_qso_details(String guid)

at VarAC.Form15.dg_ch_adif_history_SelectionChanged(Object sender, EventArgs e)

27/07/2025 08:17:21 - (CN:1) Error: updating instance keepalive in SQLite:database is locked

database is locked

at System.Data.SQLite.SQLite3.Step(SQLiteStatement stmt)

at System.Data.SQLite.SQLiteDataReader.NextResult()

at System.Data.SQLite.SQLiteDataReader..ctor(SQLiteCommand cmd, CommandBehavior behave)

at System.Data.SQLite.SQLiteCommand.ExecuteReader(CommandBehavior behavior)

at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery(CommandBehavior behavior)

at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery()

at VarAC.VarAC.update_instance_keepalive(Int32 instance_id)

27/07/2025 08:17:21 - (CN:20) Error: updating instance keepalive in SQLite:database is locked

database is locked

at System.Data.SQLite.SQLite3.Step(SQLiteStatement stmt)

at System.Data.SQLite.SQLiteDataReader.NextResult()

at System.Data.SQLite.SQLiteDataReader..ctor(SQLiteCommand cmd, CommandBehavior behave)

at System.Data.SQLite.SQLiteCommand.ExecuteReader(CommandBehavior behavior)

at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery(CommandBehavior behavior)

at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery()

at VarAC.VarAC.update_instance_keepalive(Int32 instance_id)

27/07/2025 08:17:21 - (CN:40) Error: updating instance keepalive in SQLite:database is locked

database is locked

at System.Data.SQLite.SQLite3.Step(SQLiteStatement stmt)

at System.Data.SQLite.SQLiteDataReader.NextResult()

at System.Data.SQLite.SQLiteDataReader..ctor(SQLiteCommand cmd, CommandBehavior behave)

at System.Data.SQLite.SQLiteCommand.ExecuteReader(CommandBehavior behavior)

at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery(CommandBehavior behavior)

at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery()

at VarAC.VarAC.update_instance_keepalive(Int32 instance_id)

27/07/2025 08:17:21 - (CN:10) Error: updating instance keepalive in SQLite:database is locked

database is locked

at System.Data.SQLite.SQLite3.Step(SQLiteStatement stmt)

at System.Data.SQLite.SQLiteDataReader.NextResult()

at System.Data.SQLite.SQLiteDataReader..ctor(SQLiteCommand cmd, CommandBehavior behave)

at System.Data.SQLite.SQLiteCommand.ExecuteReader(CommandBehavior behavior)

at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery(CommandBehavior behavior)

at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery()

at VarAC.VarAC.update_instance_keepalive(Int32 instance_id)

27/07/2025 08:17:22 - (CN:1) Error: unable to update instance busy status in SQLite:database is locked

database is locked

at System.Data.SQLite.SQLite3.Step(SQLiteStatement stmt)

at System.Data.SQLite.SQLiteDataReader.NextResult()

at System.Data.SQLite.SQLiteDataReader..ctor(SQLiteCommand cmd, CommandBehavior behave)

at System.Data.SQLite.SQLiteCommand.ExecuteReader(CommandBehavior behavior)

at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery(CommandBehavior behavior)

at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery()

at VarAC.VarAC.update_instance_busy_state(Int32 instance_id, Boolean is_busy)

27/07/2025 08:17:22 - (CN:40) Error: unable to update instance busy status in SQLite:database is locked

database is locked

at System.Data.SQLite.SQLite3.Step(SQLiteStatement stmt)

at System.Data.SQLite.SQLiteDataReader.NextResult()

at System.Data.SQLite.SQLiteDataReader..ctor(SQLiteCommand cmd, CommandBehavior behave)

at System.Data.SQLite.SQLiteCommand.ExecuteReader(CommandBehavior behavior)

at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery(CommandBehavior behavior)

at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery()

at VarAC.VarAC.update_instance_busy_state(Int32 instance_id, Boolean is_busy)

27/07/2025 08:17:24 - (CN:1) Error: unable to load QSO data: Value was either too large or too small for an Int32.

at System.Convert.ToInt32(Int64 value)

at System.Int64.System.IConvertible.ToInt32(IFormatProvider provider)

at System.Convert.ToInt32(Object value)

at VarAC.VarAC.get_qso_details(String guid)

at VarAC.Form15.dg_ch_adif_history_SelectionChanged(Object sender, EventArgs e)

27/07/2025 08:17:35 - (CN:1) Error: unable to load QSO data: Value was either too large or too small for an Int32.

at System.Convert.ToInt32(Int64 value)

at System.Int64.System.IConvertible.ToInt32(IFormatProvider provider)

at System.Convert.ToInt32(Object value)

at VarAC.VarAC.get_qso_details(String guid)

at VarAC.Form15.dg_ch_adif_history_SelectionChanged(Object sender, EventArgs e)

27/07/2025 08:17:39 - (CN:1) Error: unable to load QSO data: Value was either too large or too small for an Int32.

at System.Convert.ToInt32(Int64 value)

at System.Int64.System.IConvertible.ToInt32(IFormatProvider provider)

at System.Convert.ToInt32(Object value)

at VarAC.VarAC.get_qso_details(String guid)

at VarAC.Form15.dg_ch_adif_history_SelectionChanged(Object sender, EventArgs e)

27/07/2025 08:19:52 - (CN:1) PSKReporter: Logged successfully (FR4KF)

27/07/2025 08:19:52 - (CN:1) PSKReporter: Sending accumulated records

27/07/2025 08:20:57 - (CN:1) Closing Rig comport

27/07/2025 08:20:57 - (CN:1) Closing GPS comport

27/07/2025 08:20:57 - (CN:1) Closing Rig TCP port

tjmccann

Jul 15

Thanks Irad. I had one letter wrong when using the show button. Thanks for your help.

irad d

Jul 14

ok - there is a bug that on the TEST button uses the password of the SMTP and not IMAP.

So I am 99% sure your password on the IMAP side is not correctly instered.

make sure you enter the same thing. use the SHOW button.

Meir 4Z5PE | QO100<->HF VarAC Cluster

Jul 17

Replying to

I just encountered this, so thank you for letting us know; that is very helpful!

It's an easy mistake, to put the gmail password instead of the "app password"!

A test passing when the procedure fails, is a serious bug. I hope this bug will be fixed soon, to save the sanity of the VarAC community members. :-)

Are the SMTP and IMAP passwords usually (but not always) the same? If so, I suggest to display colored warning text if they are different! Perhaps by default, use the same password, but allow override, for an unusual configuration.

Edited

Meir 4Z5PE | QO100<->HF VarAC Cluster

Jul 17

Replying to

In case anyone wants to see a real-life example of this bug/failure:

tjmccann

Jul 14

Hello Irad,

Thanks for answering the post. I've inserted the error part of the log:

09/07/2025 22:35:14 - Email gateway error: Unable to receive email from IMAP server. Invalid credentials (Failure)

09/07/2025 22:35:14 - Failed to receive Email from IMAP server. Retry 1/5.

09/07/2025 22:36:20 - Closing Rig comport

09/07/2025 22:36:20 - Closing GPS comport

09/07/2025 22:36:20 - Closing Rig TCP port

09/07/2025 22:36:39 - Email sent to varactjm@gmail.com through Email gateway successfully.

09/07/2025 22:36:58 - Debug mode disabled

09/07/2025 22:36:58 - Setting away status to true (load)

09/07/2025 22:36:58 - Setting unattended links ON (load)

09/07/2025 22:37:11 - Debug mode disabled

09/07/2025 22:37:11 - Setting away status to true (load)

09/07/2025 22:37:11 - Setting unattended links ON (load)

09/07/2025 22:38:24 - Closing Rig comport

09/07/2025 22:38:24 - Closing GPS comport

09/07/2025 22:38:24 - Closing Rig TCP port

09/07/2025 22:40:15 - Email gateway error: Unable to receive email from IMAP server. Invalid credentials (Failure)

09/07/2025 22:40:15 - Failed to receive Email from IMAP server. Retry 2/5.

09/07/2025 22:40:15 - Debug mode disabled

09/07/2025 22:40:15 - Setting away status to true (load)

09/07/2025 22:40:15 - Setting unattended links ON (load)

09/07/2025 22:40:25 - Debug mode disabled

09/07/2025 22:40:25 - Setting away status to true (load)

09/07/2025 22:40:25 - Setting unattended links ON (load)

09/07/2025 22:41:15 - Debug mode disabled

09/07/2025 22:41:15 - Setting away status to true (load)

09/07/2025 22:41:15 - Setting unattended links ON (load)

09/07/2025 22:42:03 - Debug mode disabled

09/07/2025 22:42:03 - Setting away status to true (load)

09/07/2025 22:42:03 - Setting unattended links ON (load)

09/07/2025 22:45:15 - Email gateway error: Unable to receive email from IMAP server. Invalid credentials (Failure)

09/07/2025 22:45:15 - Failed to receive Email from IMAP server. Retry 3/5.

09/07/2025 22:47:41 - Sending beacon

09/07/2025 22:47:41 - KISS BEACON sent

09/07/2025 22:48:28 - Closing Rig comport

09/07/2025 22:48:28 - Closing GPS comport

09/07/2025 22:48:28 - Closing Rig TCP port

09/07/2025 22:50:16 - Email gateway error: Unable to receive email from IMAP server. Invalid credentials (Failure)

09/07/2025 22:50:16 - Failed to receive Email from IMAP server. Retry 4/5.

09/07/2025 22:51:50 - Debug mode disabled

09/07/2025 22:51:51 - Setting away status to true (load)

09/07/2025 22:51:51 - Setting unattended links ON (load)

09/07/2025 22:54:20 - Debug mode disabled

09/07/2025 22:54:21 - Setting away status to true (load)

09/07/2025 22:54:21 - Setting unattended links ON (load)

09/07/2025 22:55:13 - Debug mode disabled

09/07/2025 22:55:13 - Setting away status to true (load)

09/07/2025 22:55:13 - Setting unattended links ON (load)

09/07/2025 22:55:17 - Email gateway error: Unable to receive email from IMAP server. Invalid credentials (Failure)

09/07/2025 22:55:17 - Failed to receive Email from IMAP server. Retry 5/5.

09/07/2025 23:00:18 - Email gateway error: Unable to receive email from IMAP server. Invalid credentials (Failure)

09/07/2025 23:00:18 - SHUTTING DOWN EMAIL GATEWAY. Too many retries (exceeded limit of 5 retries)

09/07/2025 23:01:52 - Email Gateway activated (Manually)

09/07/2025 23:01:53 - Email Gateway disabled (Manually)

09/07/2025 23:01:53 - Email Gateway activated (Manually)

09/07/2025 23:02:21 - Closing Rig comport

09/07/2025 23:02:21 - Closing GPS comport

09/07/2025 23:02:21 - Closing Rig TCP port

09/07/2025 23:02:33 - Debug mode disabled

09/07/2025 23:02:33 - Setting away status to true (load)

09/07/2025 23:02:33 - Setting unattended links ON (load)

09/07/2025 23:02:41 - Sending beacon

09/07/2025 23:02:41 - KISS BEACON sent

09/07/2025 23:06:02 - Shutting down VarAC...

09/07/2025 23:06:05 - Exiting - Closing main command stream thread

irad d

Jul 12

Log messages are needed. when it turns orange there is some kind of a failure that will always reflect in the log file as an error message. please share the error message and we can try to assist you